Grounded, not guessed

An assistant that would rather say ‘I don’t know’

Sophia never answers without a relevant source. If your documents don’t contain the answer, it says so — it will not invent rules, numbers or deadlines that were never there.

Overview

No hallucinations

The fastest way to lose trust in an assistant is to catch it making things up. Sophia is built so that no relevant source means no answer: it will not fabricate an article number, a figure or a deadline. When your documents don’t cover a question, it tells you plainly instead of guessing.

What it does

Trust you can verify

Never answers without a relevant source — a hard rule.

No invented facts, article numbers or deadlines.

Every answer is shown with its exact source documents, so you can verify it.

Says clearly when your knowledge base doesn’t contain the answer.

Runs on your own self-hosted infrastructure.

How it works

How hallucinations are prevented

1A question is asked by voice or text
2Sophia searches your documents for a relevant source
3With no relevant source, it declines rather than guess
4With a source, it answers and cites it
FAQ

Common questions

What happens when the answer isn’t in our documents?

Sophia says so. It never answers without a relevant source, so it will not invent an answer that isn’t grounded in your knowledge base.

Can it make up a figure or a rule?

No. There are no invented facts, article numbers or deadlines — every answer traces back to your source documents.

How do we check an answer?

Every answer is shown with the exact source documents it was drawn from, so you can verify it directly.

Explore more

More of what Sophia does

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See Sophia answer from your own documents

Book a demo to see Sophia answer from your own documents, in your language — grounded, cited and running on your own infrastructure.