Compliance monitoring

Turn 100% of calls into compliance evidence

Compliance breaches hide in the 97% of calls no one reviews. Stentor analyses every conversation, automatically surfaces compliance risk, and keeps a searchable evidence trail — in a private cloud where data never leaves the building.

Overview

Compliance monitoring

When compliance depends on human spot-checks, most risk goes undetected — and when a regulator asks for evidence, it takes weeks to assemble. Stentor analyses every call for compliance risk automatically and keeps the transcripts and scores as a searchable record, so risky conversations surface early and evidence is always at hand.

What it does

Compliance you can actually evidence

Detects compliance risk automatically across 100% of conversations — not a sampled few.

Surfaces complaints and negative sentiment alongside compliance breaches, so issues are caught early.

Searchable transcripts let you find risky phrases and pull the exact conversation on demand.

Single-tenant private cloud with no data egress — critical for banks, government hotlines and insurers.

Consistent, auditable scoring gives regulators a defensible, repeatable process.

How it works

How risk is caught

1Every call is transcribed and diarised
2Analytics flag compliance risk and negative signals
3Risky conversations are surfaced for review
4Search and export evidence when it is needed
FAQ

Common questions

How much of our call traffic is checked for compliance?

All of it. Stentor analyses 100% of conversations for compliance risk, so breaches that would slip past manual sampling are surfaced automatically.

Can we produce evidence for an audit?

Yes. Transcripts and scores are searchable, so you can find risky phrases, pull the exact conversation and export the evidence a regulator or auditor asks for.

Is our sensitive call data exposed to a third party?

No. Stentor runs as a single-tenant private cloud with no data egress — conversations never leave your own infrastructure.

Explore more

More of what Stentor does

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See Stentor on your own calls

Book a walkthrough and we’ll show Stentor analysing real conversations — transcription, quality scoring, sentiment and compliance, end to end.