Symphony runs every workflow at one of three autonomy levels — Assist, Approve or Execute — so a person stays in charge of the decisions that need judgement.
Handing work to AI should not mean all or nothing. In Symphony each workflow has its own autonomy level. At Assist, agents retrieve information and prepare recommendations. At Approve, agents prepare actions that a person reviews before they run. At Execute, agents complete authorised tasks within defined limits and send exceptions to a person.
Assist: agents retrieve information and prepare recommendations.
Approve: agents prepare actions a person reviews before they run.
Execute: agents complete authorised tasks within defined limits and escalate exceptions.
Approval requirements can be set for sensitive actions.
Start supervised, and widen autonomy as performance is demonstrated.
Yes. At the Approve level, agents prepare actions and a person reviews them before they run, and approval can be required for sensitive actions.
Agents work within the limits you define and escalate exceptions to a person.
With one recurring workflow with a clear owner and a measurable result, run under supervision before autonomy is widened.
One operating layer for AI agents: models, company knowledge, tools, workflows and governance together.
Orchestra: specialised agents for RFIs, RFX and procurement analytics, connected to procure.az.
Agents, business rules and human approvals in one process, with handoffs and escalation paths.
Every agent action logged; workflows evaluated on completion, accuracy and human intervention.
See the complete product: problem, features, how it works and deployment.
We will map the process, show where Symphony agents can help, and agree what a successful pilot must demonstrate.