Symphony coordinates several agents in one workflow, with defined handoffs, dependencies and escalation paths — and a person wherever the process needs one.
Real processes have more than one step and more than one owner. In Symphony each agent has a clear responsibility — what it should achieve, which tools it may use and when it must ask a person — and the workflow ties them together with business rules and human approvals, so the task moves from one stage to the next without someone carrying it by hand.
Agents created for specific roles and processes.
Defined handoffs, dependencies and escalation paths between them.
Business rules and human approvals inside the same process.
Each agent gets only the knowledge and tools its task needs, within your permission rules.
A task tracked from request to completion.
Only the information relevant to its task, within your permission rules — policies, documents, product information or operational data as needed.
Each agent has a rule for when to ask a person, and workflows define escalation paths.
Yes. You choose the model per task to balance quality, speed and cost, while the workflow keeps the same business context.
One operating layer for AI agents: models, company knowledge, tools, workflows and governance together.
Orchestra: specialised agents for RFIs, RFX and procurement analytics, connected to procure.az.
Assist, Approve or Execute — set how much each workflow does on its own.
Every agent action logged; workflows evaluated on completion, accuracy and human intervention.
See the complete product: problem, features, how it works and deployment.
We will map the process, show where Symphony agents can help, and agree what a successful pilot must demonstrate.