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Voice bot that answers from your data for Government

Voice bot that answers from your data for government. Public bodies require on-premise systems so citizen data never leaves the country.

Secure AI Voice Automation for Public Administration

Allmaz provides a specialized voice bot solution for government bodies, designed to handle large volumes of public records while ensuring strict data sovereignty. By utilizing a single-tenant deployment model within your private cloud or on-premise infrastructure, we ensure that sensitive citizen data and all conversational logs remain entirely within your controlled environment and never leave the country. Our system leverages Chinar speech recognition and Allmaz’s proprietary large language model to deliver a seamless, human-like interaction experience. By integrating directly with your existing documents, databases, and APIs, the AI provides accurate, source-backed answers to citizens, reducing the administrative burden on public servants while maintaining the highest standards of security and transparency.

Capabilities

Solving Public Sector Challenges

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Guarantees absolute data sovereignty through single-tenant on-premise deployment

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Reduces public-service response times with instant, automated answers based on official records

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Manages massive volumes of government documents and APIs with a self-updating data sync

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Enhances audit transparency by citing the exact source for every answer provided

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Supports a diverse citizenry with fluid switching between Azerbaijani, Russian, and English

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Improves accessibility via omnichannel deployment across phone lines, apps, and interactive kiosks

Government-Grade Capabilities

Private Infrastructure

Single-tenant deployment in your private cloud or on-premise, ensuring conversations and data never leave your infrastructure.

Multilingual Fluidity

Powered by Chinar speech recognition and Allmaz's LLM, the bot follows the caller's language across Azerbaijani, Russian, and English.

Dynamic Data Integration

Answers are drawn from your documents, databases, APIs, and websites with a sync process that keeps information current.

Natural Conversational Pace

Speech begins before the full answer is generated, and callers can interrupt at any time for a human-like experience.

Omnichannel Presence

Deployable via call-center phone lines, apps, websites, or kiosks featuring 2D or 3D talking faces.

Visual Data Support

The bot can display tables, charts, and key figures on-screen while providing verbal explanations.

Implementation Process

1Deploy the single-tenant system within your private cloud or on-premise infrastructure.
2Connect your documents, databases, APIs, and websites to establish the knowledge base.
3Configure the automated data sync to ensure the bot remains current without manual updates.
4Set up personal logins with specific roles and user-managed conversation histories.
5Launch across phone lines, kiosks, or digital platforms to serve citizens.

Frequently Asked Questions

How is citizen data protected?

The system uses single-tenant deployment on-premise or in your private cloud, meaning all data and conversations stay within your own infrastructure and never leave your control.

Can the bot handle complex queries that take time to process?

Yes, the bot is capable of running longer analyses in the background and will proactively notify the user as soon as the result is ready.

How do we verify the accuracy of the bot's answers?

The bot ensures full transparency by citing the specific document, database, or API source used to generate each answer.

Does the bot support multiple languages in one call?

Yes, it is proficient in Azerbaijani, Russian, and English, and it can automatically follow the caller's language shifts within a single conversation.

How is user history and access managed?

The system supports personal logins with defined roles, providing per-user memory and conversation histories that users can view, edit, or clear.

Modernize Your Public Services

Contact Allmaz to deploy a secure, on-premise voice bot tailored for government data sovereignty.

Request a demo