Zümrüd talks with your customers and your team in Azerbaijani, Russian and English, at the pace of a real conversation. Every answer comes from your own documents, databases and systems — on your call-center line, in your app, or on a screen with a face.
Global engines mishear Azerbaijani speech and fall apart when a caller mixes Azerbaijani and Russian.
Phone menus and FAQ bots answer from a script and can’t look up a price, a status or a deadline.
A long pause after every question, and no way to cut in.
Cloud bots send every conversation to servers abroad.
Connect documents, databases, APIs and websites. Zümrüd looks the answer up while it talks and can say where it came from.
Short pauses, speech that starts before the whole answer is ready, and a brief filler while it looks something up. Interrupt it any time and it stops to listen.
Azerbaijani, Russian and English. It goes by the language of the whole sentence, so one borrowed word doesn’t throw it.
Connect it to your call center to answer callers’ questions around the clock.
On a screen, kiosk or website it appears as a talking 3D hologram (a light 2D face on older devices), and tables, charts and key figures appear as it speaks.
Personal memory and conversation history that every user can view, edit or clear.
Routine questions answered on the line from tariffs, rules and account data, so operators can take the hard calls.
Customers ask about products, terms and application status, and hear answers drawn from your systems.
Citizens ask about procedures and documents in their own language, at any hour.
Ask about company data by voice and get the figures on screen, without SQL or waiting for a report.
Runs on models made in Azerbaijan: Chinar speech recognition, built for Azerbaijani, and Allmaz’s own large language model.
Single-tenant deployment in your private cloud or on-premise. Conversations and data never leave your infrastructure.
Personal logins with roles, a full conversation history, and memory that each user controls.
Ask for a deeper analysis: it runs in the background and Zümrüd tells you when the result is ready.
Zümrüd is Azerbaijani for emerald, a stone valued for its clarity for thousands of years. We gave its name to an assistant that turns everything a company knows into one clear, spoken answer.
Zümrüd is private by design: a single-tenant deployment in your private cloud or on your own servers, so conversations and data never leave your infrastructure. Users sign in with role-based access and control their own memory and history.
Allmaz is the AI product studio of Smart Solutions, which built and operates Azerbaijan's unified public procurement portal — established by presidential decree and delivered as one of the country's first public-private partnerships in digital government.
Tell us what your customers or your team ask most often, and we’ll show Zümrüd answering those questions in a live conversation.